Terms and Conditions

Welcome to BioTrimIQ! We've simplified our Terms and Conditions to make them more user-friendly. Please take a moment to read these terms, as they form the agreement between you, as a user of BioTrimIQ, and us, as the provider of BioTrimIQ services.

Sections of most attention

Agreement Overview

Eligibility, what we offer

Privacy and Data

Subscription Plans

Billing and Cancellation

Methods of payment

The period of automatic renewal

Cancellation and refunds

Limitation of liability

1. Who We Are

BioTrimIQ™ is an educational platform created by BioTrimIQ a company registered at 11 Castle Quay, Nottingham NG7 1FW, United Kingdom. Our aim is to provide you with valuable financial learning materials and related services through our website, https://biotrimiq.com/ ("Website") or through designated platforms.

2. Agreement Overview

By using our product BioTrimIQ (“Service”), you agree to abide by these Terms and Conditions (referred to as the "Terms" or the "Agreement"). Also our Privacy Terms and Subscription Terms are incorporated to these Terms by reference, which means they are part of the Terms.

Any translation of the Terms from the English version is provided for your convenience only. You may always find the English version of the Terms at the following link https://biotrimiq.com/terms.html. Please understand that In case of any discrepancies, the English version of the Terms will prevail.

3. Eligibility

If you do not agree with any part of these Terms and any related documents or you are not eligible to use our Services, please do not access any part of our Service.

To use BioTrimIQ, you must be at least 16 years old and have the legal capacity to enter into an agreement. If you're under 18, you need your parent's permission. If you don't agree with these terms or you're not eligible, please do not use our Service.

4. What We Offer

BioTrimIQ provides a range of educational materials, including articles, investment reading materials, test questions, and a digital investment simulator. We also offer an AI Chat feature for educational purposes. All the materials and services are collectively referred to as “Digital Content”. Please read carefully the disclaimers and warranties below with regards to this Digital Content.

You will have access to the Digital Content and our product BioTrimIQ only after registering for the Service, which means you will have to register and pay for the introductory offer (trial) or subscription plan (they can be monthly, quarterly and annually, or any other option) depending on what you select at the time of purchase.

After the purchase and while using the Service you may be offered additional paid features. Please read carefully any offers you receive from us.

5. Digital investment simulator

While using our Service you will have access to the digital investment simulator. Please note that any trading on this simulator does not include real money, any "currency" we use in the investment simulator is created for gamification purposes only. This investment simulator will allow you to safely learn and become familiar with the stock market and online brokerage.

BioTrimIQ is not an investment or trading platform and does not provide any financial assistance or advice. Your decision to make any investment should be made at your own risk and upon your own will only. We are not liable for any damage to your computer system, loss of data or monetary loss resulting from your access to or use of the Services, or reliance on any information or advice.

6. AI Chat mentor

While using our Service you will also have access to the Mentor chat powered by Artificial Intelligence (we call it "AI Chat"). AI Chat is implemented for educational purposes only and is not intended to provide investment advice.

How is your Content regulated while using AI Chat?

While using our AI Chat, you may provide your information (we call it "Input"), and we'll generate responses based on your Input (such responses are called "Output"). You own your Input and we assign you all the rights permitted by law on the Output (collectively Input and Output are called "Content"). However, we may use such Content to improve our services, but you can opt out of this if you contact us.

An important note with regards to the nature of AI Content

Due to the nature of machine learning, Output may not be unique across users and the Services may generate the same or similar output for BioTrimIQ or a third party. For example, you may provide input to a model such as “How many days in January?” and receive output such as “There are 31 days in January.” Other users may also ask similar questions and receive the same response. Responses that are requested by and generated for other users are not considered your Content.

7. Subscription Plans

What we may offer

Based on the option you select at the time of purchase we may offer you:

Introductory offer is a short term offer that provides limited access to the basic features and content of our Service. It is usually designed for new users to try out the platform before it automatically converts into subscription. You can cancel the introductory offer 24 hours before it ends. If you do not cancel, it automatically converts into the subscription and you will be automatically charged a full price for the subscription plan without notice.

Subscription plan is an arrangement that grants you ongoing access to the Service for a specified period (monthly, quarterly or annually) after payment for the subscription services. Subscription plans are automatically renewed at the end of each period. You can cancel anytime 24 hours before the end of the current billing period in your account settings.

Additional paid features are optional functionalities or services that we may offer to you in addition to the introductory offer or subscription plan on subscription or one-time purchases bases.

Important note! Some offers may be renewed at the full, not discounted price. Therefore, please read carefully the terms of the introductory offer or subscription plan that you choose when you purchase the Service.

Important note! Regarding the change of price. The prices and the amount of Digital Content available through your introductory offer or subscription may be changed from time to time by territory with no obligation of BioTrimIQ to clearly notify you (except when is obligatory by the applicable law). We will give you a reasonable notice of any such price change by posting the new prices on or through the Website and (or) by sending you a notification, or in any other prominent way. If you do not agree with the new price and you do not want to pay, please, cancel your subscription before it becomes applicable to you.

8. Billing and Cancellation

We bill for our services through PayPal or other payment providers (Visa, Mastercard and others). Your payment method will be charged according to your subscription plan. It's your responsibility to cancel your subscription in time.

Methods of payment

Payment methods for the Services are billed by BioTrimIQ via PayPal or other payment providers.

BioTrimIQ charges the applicable fees to the payment card you submit at the time of purchase (after you confirm by single-touch identification, facial recognition, or entering your payment method details on the web, or otherwise accepting subscription terms provided on the payment screen on our web page).

You authorize us to store your payment method(s) and automatically charge the applicable subscription fees to the payment card that you submit for the renewal term.

The period of automatic renewal

The period of auto-renewal will be the same as your initial subscription period unless otherwise disclosed to you on the Service. The renewal rate will be no more than the rate for the immediately prior subscription period, excluding any promotional and discount pricing, unless we notify you of a rate change prior to your auto-renewal.

In some cases, your payment date may change, such as when your payment method fails to settle or when you change your subscription plan. To view your next payment date, go to the website and click on the “Subscription“ link on the “Account“ page.

Cancellation and refunds

You must cancel your subscription in accordance with the cancellation procedures disclosed to you when purchased and in Subscription Terms.

Please refer to Subscription Terms to find out whether you might be eligible for a refund.

BioTrimIQ may also initiate the cancellation of your subscription and provide refunds at its own discretion and subject to Subscription Terms.

9. Data Protection

We collect, store, and process your data in accordance with its Privacy Policy. By using the Service you agree to the collection, storage, and processing of the data in the manner and for the purpose described in the Privacy Policy.

10. Use of Information and Intellectual Property

All the information, text, images, graphics, marks, logos, compilations (meaning the collection, arrangement or assembly of information), data, other content, software and materials available through or at our Website constitutes our property or property of third parties.

You're granted a non-exclusive license to use our Service for personal, non-commercial purposes only. No other rights or use with regards to the Services is available to you unless otherwise expressly written in these Terms. Please don't infringe on our intellectual property rights.

Information you provide us when you sign up to BioTrimIQ, your "User Content," belongs to you, and we do not obtain any proprietary right over it. However, you agree that we may retain copies of all registration information and User Content and use all such information as reasonably required or incidental to the operation of Services and as described in these Terms.

If you believe your intellectual property rights have been violated, contact us through the Support Center. We may request additional information and delete or disable content alleged to be infringing and we may also terminate accounts of repeat infringers.

11. Third-Party Ads

Our Service may contain links to third-party websites and advertisements for third-party products or services. We're not responsible for these third-party ads, and you use them at your own risk. When you link to a third-party website, the terms and conditions of such a website will apply to your relationship with the owner of that website. Please be careful and conduct your own investigation about any such advertisements.

You hereby release us, our officers, employees, agents and successors from any claims, demands and any losses, damages and action of any kind whatsoever directly or indirectly related to such third-party advertisements, products and services.

12. Compliance

The Services are provided in accordance with the laws of the Republic of Cyprus. We make no representation or warranty that a Service or the Digital Content are applicable or available for use in other locations.

If you use the Services from a jurisdiction other than the Republic of Cyprus you agree to do so at your own risk, and you are responsible for complying with any and all local laws applicable to your use of a Service.

13. Copyright Statement

BioTrimIQ copyrighted the product, including but not limited to all materials, logo, etc.

Any redistribution or reproduction of part or all the Services and/or Digital content available through subscription services in any form is prohibited. Any other proposed use of Services and/or Digital Content shall be granted by BioTrimIQ in the form of formal written permission.

14. User Representations and Restrictions

Representations and Warranties

By using the Service, you represent and warrant that:

you have the legal capacity and you agree to comply with these Terms;
you are not under the age of 16;
you will not access the Service through automated or non-human means, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Service, or using or launching any unauthorized script or other software;
you will not use the Service for any illegal or unauthorized purpose;
you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a ”terrorist supporting” country;
you are not listed on any U.S. government list of prohibited or restricted parties; and
your use of the Service will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to refuse any and all current or future use of the Service (or any portion thereof).

You may not access or use the Service for any purpose other than that for which we make the Service available. The Service may not be used in connection with any revenue generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended except those that are specifically authorized or approved by us.

Restrictions

As a user of the Service, you agree not to:

systematically retrieve data or other content from the Service to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
make any modification, adaptation, improvement, enhancement, translation, or derivative work from the Service;
use the Service for creating a product, service, or software that is, directly or indirectly, competitive with or in any way a substitute for the Service;
circumvent, disable, or otherwise interfere with security-related features of the Service;
engage in unauthorized framing of or linking to the Service;
decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Service;
attempt to bypass any measures of the Service designed to prevent or restrict access to the Service, or any portion of the Service;
use the Service to send automated queries to any website or to send any unsolicited commercial e-mail;
disparage, tarnish, or otherwise harm, in our opinion, us and/or the Service;
use the Service in a manner inconsistent with any applicable laws or regulations; or
otherwise infringe these Terms.

15. Disclaimers of warranties and liabilities

As for information on the Service. Any statement or information that may be posted on the Service is for informational and educational purposes only and is not intended to replace or substitute for any professional financial, legal, or other advice.

As for any advice. BioTrimIQ does not provide investment or financial advice or advocate the purchase or sale of any security or investment via the Service.

As for expectations. There is no guarantee that the Digital Content will meet your or any other person's needs or requirements. The Service may not be appropriate for all persons and is not a substitute for professional financial advice.

As for any results. We make no guarantees about the level of success you will have, and you accept the risk that results will vary from person to person. The Service may provide examples of exceptional results that do not apply to the average person and are not intended to represent or guarantee that anyone will achieve the same or similar result.

As with any investment learning program or service, your results will vary and will be based on a number of factors, including but not limited to your individual capacity, life experience, financial status, starting point, expertise, and level of commitment. You agree that BioTrimIQ is not liable for any success or failure of your financial risk that is directly or indirectly related to the purchase and use of the Service.

As for capital risk. BioTrimIQ is an education platform, you can not invest with us. You should acknowledge if you decide to invest yourself there is a risk of capital loss and income is not guaranteed and will depend on various factors. Your decision to make an investment should be made at your own discretion and upon your own will only.

As for any representations. BioTrimIQ makes no representations or warranties and, to the fullest extent permitted by law, expressly disclaims any and all liability relating to your reliance on the statements or other information offered or provided within or through the Service. If you have specific concerns or a situation arises in which you require professional advice, you should consult with an appropriately appropriate, trained and qualified specialist.

As for other products used. The inclusion of any sites or other product information to Service does not imply a recommendation but merely brings possible options. It is your own responsibility to conduct appropriate investigations and inquiries concerning indicated information before taking any decisions.

As for information. We specifically disclaim any representations or warranties, express or implied, including, without limitation:

Warranties relating to the accuracy, reliability, correctness, timeliness or completeness of information made available on the website or otherwise by us, including any advice, opinion, statement, or other material or database displayed, uploaded or distributed and available through the website, and warranties otherwise relating to performance, nonperformance, or other acts or omissions by us or any third party.

BioTrimIQ disclaims responsibility for any loss, damage, or injury arising out of or in connection with the Service information usage.

BioTrimIQ will not be liable to the User for any indirect, consequential, special, incidental, punitive, or exemplary damages resulting from access or use of the website's Services or such Digital content, tools, or prizes, or in connection with any failure of performance, error, transmission, computer virus, or line or system failure, including, without limitation, lost profits, lost savings, and lost revenues.

16. Limitation of liability

IN NO EVENT SHALL WE (AND OUR AFFILIATES) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFIT OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SERVICE (INCLUDING THE DIGITAL CONTENT) AND PRODUCTS, OR THIRD PARTY ADS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SERVICE (INCLUDING THE DIGITAL, CONTENT AND USER CONTENT), AND THIRD PARTY ADS ARE AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTING SYSTEM OR LOSS OF DATA RESULTING THEREFROM.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, YOU AGREE THAT THE AGGREGATE LIABILITY OF BioTrimIQ TO YOU FOR ANY AND ALL CLAIMS ARISING FROM THE USE OF THE APP, CONTENT, SERVICE OR PRODUCTS, IS LIMITED TO THE AMOUNTS YOU HAVE PAID TO BioTrimIQ FOR ACCESS TO AND USE OF THE SERVICE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE TERMS BETWEEN BioTrimIQ AND YOU.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION.

17. Indemnification

In no event will BioTrimIQ be liable for any loss, damage, or injury, including, without limitation, any indirect, consequential, special, incidental, or punitive damages arising out of, or in connection with, the use of the Services, including but not limited to any decision made or action taken in reliance on the information contained in the Services, or any errors or omissions in the Services.

By using the Services, you agree to indemnify, defend, and hold harmless BioTrimIQ from and against any and all claims, complaints, lawsuits, or other liabilities, including reasonable attorneys' fees, that may arise from your use of the Services or your decision to follow any advice, recommendation, or instruction provided therein.

You agree to indemnify and hold BioTrimIQ, its successors, subsidiaries, affiliates, any related companies, its suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them harmless, including costs and attorneys' fees, from any claim or demand made by any third party due to or arising out of (i) your use of the Service or Digital Products, (ii) your User Content, or (ii) your violation of these Terms.

18. Dispute Resolution

If a dispute arises, we'll make every effort to resolve it through negotiation. Please send any complaints and requests directly to the Support Service through the Support Center. We will make all the efforts to address your issue. If we can't reach an agreement, disputes will be governed by the laws of Cyprus, and resolved through mediation in the District Court of Limassol.

19. Miscellaneous

We may occasionally update our Service and may change information without notice. Please note that certain circumstances beyond our control may cause delays in providing our Service. We may at any time modify or discontinue, temporarily or permanently, the Service (or any part thereof) at our sole discretion with or without notice. You agree that we shall not be liable to you or any third party for any modification, suspension or discontinuance of the Service (to the maximum extent permitted by law).

20. Changes

Sometimes we may change these Terms. Usually it happens when the legislation or some part of our business changes. We may notify you about the critical changes, but are not obliged to do so. If you keep using our Service after any changes, it means you accepted such changes. If you received a notice from us regarding any such changes, you will have 14 (fourteen) days to object or opt-out from Service, if you do not object or opt-out, it will mean that you accepted such changes of the Terms.

If you have any questions or concerns, please don't hesitate to reach out to our Support Service through the Support Center.

Contact us

BioTrimIQ

Leytone Stone House,

3 Hanbury Drive, Leytonestone, London,

United Kingdom, E11 1GA.

email:[email protected]

Date of Last Revision: May 20, 2024